All our cultures are posted in a BPA free, food-grade vacuum-sealed pouch. Trust us that they won’t experience leakage or contamination on their journey to you.
Your culture will be waiting by your front door or on your desk, ready to journey into your stomach.
All cultures are shipped along with dry ice sachets, keeping them cool from our end to yours. They are shipped with Express Parcel Post, so you’ll be able to enjoy your culture in no time.
Once they arrive, cultures should be fermented and refrigerated, to last up to 6 months.
We dispatch our living cultures on Mondays. This ensures they aren’t held up in the postage system over the weekend, and they make their way to you promptly, to fight what’s being held up in your gut. We won’t let your belly hold you back any longer.
Shipping within Australia has a flat rate of AUD $14.99, unless the product specifies free shipping. In order to keep shipping costs low, we don’t post to PO boxes. Just front doors and open mouths. If you live remotely and a PO box is your only option for delivery, contact us for more details. We’ll be able to work something out, for you and your gut.
If you’re across the pond, lake, or puddle, don’t worry; your gut is still important to us.
Unfortunately, our website can no longer support international shipping orders, however if you wish for one of our products to be shipped across the waters please contact firstname.lastname@example.org.